Service Detail

OT systems support for critical environments that cannot stop.

ITCO helps organisations secure and support operational technology environments with stronger segmentation, monitoring, backup, and recovery planning across sites, plants, and production systems.

ICS Operational Environment Focus
SOC Monitoring Integration
DR Recovery Planning
24/7 Critical Escalation Paths
Included

Controls that improve resilience in operational environments

Designed for sites where uptime, safety, and recovery matter as much as security.

Industrial Networks

Network Segmentation: Separation between OT and IT environments with controlled pathways and clear trust boundaries.

Security Monitoring

Visibility into critical systems, remote access pathways, and anomalous activity across OT estates.

Asset & Access Control

Inventory baselines, privileged access restrictions, and support for approved vendor connectivity.

Support & Escalation

Operational support paths for incidents that affect production, sites, or business-critical automation.

Backup & Recovery

Configuration backup, recovery planning, restore testing, and continuity design for critical services.

Resilience Planning

Risk reviews, dependency mapping, and recovery prioritisation for sites with tight uptime requirements.

How We Deliver

OT support that respects production realities.

OT environments need careful change control, vendor coordination, and recovery confidence. We work around operational constraints rather than forcing standard IT assumptions onto plant systems.

The result is stronger resilience without unnecessary disruption to production or field operations.

Typical Engagement Flow

  • Site discovery and dependency mapping.
  • Segmentation, remote access, and backup review.
  • Monitoring and escalation design.
  • Recovery planning, testing, and improvement actions.
Next Step

Review your OT environment risks

We can help identify where operational exposure, visibility, or recovery capability needs attention first.

+64 07 282 2067

info@itco.co.nz